FAQs on Custom Packaging

What custom packaging products do you offer?

We provide rigid gift boxes, folding cartons, color corrugated boxes, mailer boxes, paper bags, seasonal gift packaging, cultural creative packaging, and brand IP packaging.

What is your MOQ?

Our general MOQ starts from 500 pieces. The exact MOQ may vary depending on box structure, material, printing process, and finishing requirements.

Can I get a sample before mass production?

Yes. Sampling is recommended before mass production, especially for new structures, premium finishes, and brand-specific packaging.

How is the sample fee charged?

Sampling is quoted according to the product, structure, material, and process. Any sample-fee credit terms are confirmed in the written quotation before production.

What information is needed for quotation?

Please provide product type, size, quantity, material preference, printing and finishing requirements, artwork status, and destination country.

What artwork file formats do you accept?

We accept AI, CDR, and PDF artwork files. Please provide editable vector files whenever possible for printing and dieline checking.

How long does production take?

Production lead time is confirmed after the structure, material, quantity, finishes, sample approval, and current production schedule are reviewed. Shipping time is quoted separately.

Do you support small-batch customization?

Yes. The factory supports proofing, small-batch customization, and larger production orders. Exact MOQ depends on structure, material, and process.

Do you provide design support?

Yes. HCH Packaging can support structure review, artwork adaptation, and packaging development based on your brand direction.

How do I start a project?

Send your requirements to sales@hchpackaging.com or contact us on WhatsApp. Our team will review your information and suggest the next step.